Customer Care
Caring for our customers
From start to finish
Customer Testimonials
Delivering style and happiness to our valued customers is precisely why we are in business - and a big part of why we are still making hats after nearly three decades! Discover for yourself some of our most recent customer feedback, which has been brightening our inboxes lately:
Order arrived today :-)
The hat is absolutely beautiful & the colour even more vibrant then anticipated. The material is also stunning. I still have a hat (same style , black kinda felt material) that I bought about 18 years ago in store in Wellington. I have been looking for another hat for a while but hadn’t found anything that suited me like your style.
Very happy with the purchase & very fast processing & delivery.
by SONJA P, NZLove my Lynsey Champion Hats. Kept my head nice and cosy against cold sea wind at Port Fairy today. Such a stylish choice
by MERRYN Z, AU
We create fine quality hats and we put our customers at the heart of what we do
We have carefully curated details on how to care for our hats to ensure they last and last. You can discover more about this here in our Hat Care section.
Did you know that we also custom make hats? You can learn more about the options we offer here on our page dedicated to custom design.
If you'd like assistance with hat sizing and how to measure your head before choosing your Lynsey Champion Hat from our shop, we have shared some helpful information on our page, Hat Sizing and How to Measure.
You also learn more about our Delivery and Returns Policy here.
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